News & Testimonials
At SECI, providing excellent customer service has been a central pillar of our company for over 30 years. Whether it's a question about any of our high-quality products, delivery, bulk-sales or anything you'd like to inquire about, rest assured our dedicated staff is here to help. Please email or call us at 1-800-543-4592. Don't take our word for it though, read below!
"Zach and Sara - Thank you for your amazing, kind, prompt professional service and response. I am satisfied. Please forward this email to your respective supervisors."
"I hope this finds Sara and the lovely lady at the front desk in NH well :) I wanted to let you know that I received the order and can't thank you enough for taking the time to reassure me that I was receiving genuine product. I had previously made multiple orders to what I thought were 'legitimate' websites only to receive items nothing like described, so wasted time and $$$$ had me worried again...and I decided to call your office after hitting 'submit' on my order with you.
You were very kind to explain the details of my order and your front office staff gave me a good chuckle, she was very sweet considering I was hammering her with questions at 8 a.m.. This makes me miss living in NH badly as the people there are second to none :) These masks will not be taken for granted. We have high-risk individuals in our house and family that need to get out and about. These masks will offer added security to do so safely for a time. Thanks so much and stay healthy!"
"Hey Sara - Thanks again for spending time with me yesterday on the phone. I apologize again for being a bit of a head case, but it really means a lot. I hope you have a great day." Thanks again
"Dear Gerry - Both Richard and I said simultaneously a minute ago wow this really works! The air feels lighter the whole room feels lighter it feels like a mountaintop somewhere in Switzerland or maybe the moon if that's the way this room feels it's absolutely great thank you so much from both of us!"
"Thank you for the great customer service! Placing my order was easy and my products arrived fast, I will be shopping here again!"
"Customer Service - I was thrilled to talk with a real person when I called. She went out to personally check the warehouse inventory before I placed my order - this is attention you do not find often – a great company, with great prices."
"Brian - thank you for your help, I will return to buy from you again"
"They beat the other prices that I found online, I am a happy customer, and I will return!"
"Hi, I just wanted to wish you a Happy Holidays and thank you so much for helping me it means a lot."
"Sara - You have made my day!"